Customer Feedback Tools

Collect, manage and promote customer feedback using RatePoint's easy-to-use tools.

Over 77% of online shoppers turn to consumer reviews when making a purchasing decision. Research also shows that when customers are prompted for feedback they leave more of it and it is generally positive.

RatePoint's customer feedback tools include:

• Dynamically generated site seal.
• E-mail review request tools.
• Feedback buttons for your website and links to place on your invoices, business cards and letters to ask for feedback.

Submitting a review is easy for your customers, and is authenticated by RatePoint's unique verification methods.

The customer feedback tools make it easy for your business to efficiently collect authentic feedback from your customers and promote it directly on your website.

In addition, RatePoint's Dispute Resolution System gives you the opportunity to fix problems fast, before any negative customer feedback experience can damage your online reputation.